Better Ways
of Working

If you don’t have the desire nor capacity to take something extra on; it’s okay to say ‘no’. Practice saying ‘no’ out loud, provide context on why you can’t help and offer small ways you can help.

Don't sweat it if you feel awkward asking the ‘silly’ questions. It happens to the best of us. Just remind yourself that everyone's been there and done that. Plus, getting cosy with asking questions around your trusted co-workers, friends or family can boost your confidence.

Saying 'we don't do that’ means that collectively ‘we disagree’. You may be using this to try and force your opinion; whereas your assumptions could benefit from being tested. Instead try something like: “I think X, it's how it's been done here in the past and it may/may not work for us”.

You may think procrastination is a problem, but alas it isn't. It’s your subconscious telling you something to delay the task. Maybe the task is difficult, different or just unnecessary. When you feel the urge to procrastinate, embrace it. Notice the feeling. Understand why it's happening. Then change your actions based on what you learn.

We use default sign-offs in our communications like ‘kind regards’ without giving it a thought. Try using different sign-offs (like 'all my best' or 'speak soon') to match your message content, tone and style as a human.

The use of abbreviations and acronyms may speed up conversations, but it excludes outsiders from joining in. Avoid using them whenever possible (unless the short form is more familiar), explain them if they are used and if you don’t know/forgot one, try using “could someone remind me of what XYZ stands for please?” to spare any embarrassment.

Before doing anything, ask yourself, “Is this necessary?” And if it’s not necessary, ask yourself “why you’re doing it?” You’ll be surprised how much time and effort you can save.

Members of the same communities and organisations shop from the same ideas pool. If you want to spark change in your community, shop elsewhere. Everything has been solved somewhere. You might just find a solution to your problem from another industry.

Build stronger connections with others, by getting to know them better. Use time (1-2 minutes per person) to ‘check-in’ when meeting others using a question or mood board.

Your first idea maybe good, but it isn’t your best idea yet. Take time to generate lots of ideas, then allow time to think, ruminate and iterate one or two, before turning them into the end solutions.

Every discovery has come from not knowing. Despite what we’re taught, you don’t need to know everything. So ask questions, be open to new ideas and try new things.

Programming regular breaks into your calendar or workflow is a simple way to remind yourself to take them.