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Make your messages clear and quick to read. Use the BLUF communication technique (“Bottom Line Up Front") to make your messages clear and quick to read. Put the most important details first rather than burying the call to action in the middle or end of a message.

Why?

It ensures the recipient sees the action item and the due date, front and center. It makes your messages easier and quicker to process and shows you respect the recipient’s time by not delaying or teasing your main point.

You know it’s working when:

• You get clearer responses

• Your messages are shorter and quicker to write

• You naturally default to writing all messages like this